How Tour Operators Can Manage Their Presence on Tripadvisor
A food tour company in New Orleans has glowing Google reviews, but its Tripadvisor listing shows an old photo, outdated tour times, and a handful...
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A food tour company in New Orleans has glowing Google reviews, but its Tripadvisor listing shows an old photo, outdated tour times, and a handful...
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A plumbing company in Phoenix advertises “100% satisfaction guaranteed” on its website and truck wraps. When a customer’s water heater fails 18 months after installation,...
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A computer repair shop in Cleveland stops receiving email one morning. The website is down too. After hours of calls, the owner learns that his...
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A manufacturing company in Grand Rapids needs a new accounting firm. The CFO gets two recommendations and looks both firms up on LinkedIn. One has...
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A family in Denver gets three quotes for an interstate move to Atlanta. One mover offers a price far below the others but has no...
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